Job Description

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Sales and Solutions Engineer

Salary

¥ 8,000,000 - 14,000,000

Primary Skills

Pre-Sales

Description

  • Serve as technical subject matter expert for customers, and internal teams on all aspects of integration between Udemy Business and SaaS applications; e.g., via Web Single Sign-On, API and HRIS/LMS integrations, analytics, and reporting data streams.
  • Create code samples, demos, articles and tutorials for a highly technical audience
  • Experience of blogging, technical documentation, and developer outreach.
  • Create/Manage open source projects in partnerships with your Solutions Engineer colleagues.
  • Become a key contributor to Udemy’s community engagement for our UB customers.
  • Implement and document solutions for integrating Udemy Business with SaaS applications.
  • As needed, Support Partners with architecture and deployment of Udemy Business using Web Service APIs.
  • Collaborate with the Solutions Engineering and Product teams to improve our integration services.

Requirements

  • 5-7 years in enterprise Sales Engineering or Solution Consulting experience in a SaaS organization.
  • Technical experience with:
    • Python (Django framework) java, modern JS frameworks (Angular, React)
    • Experience working with microservices.
    • Understanding of data structures and algorithms.
    • Working knowledge of Infrastructure as a Service (IaaS) architecture (e.g., AWS).
    • Popular structured query languages (mysql, postgres, pl/sql).
    • Solid understanding of authentication protocols (e.g., SAML 2.0, SCIM, OAuth/OpenID Connect), Web APIs, SMTP (e.g, SendGrid), DNS (e.g., CloudFlare) and experience debugging Web applications (e.g., Chrome DevTools).
  • Hands-on experience architecting or deploying Single Sign-On (SSO) with SAML 2.0, OIDC, SCIM, Active Directory, LDAP, OAuth 2, across disparate identity solutions such as Okta, Azure/AD FS, PingOne/PingFederate, OneLogin.
  • Excellent written and verbal communication skills in both Japanese and English and a track record of successfully overcoming technical and security objections in customer integrations; problem-solving is in your DNA.
  • An understanding of core security concepts; e.g., SSL/TLS, encryption ciphers, and GDPR data privacy.
  • An ability to learn quickly in a fast-growing and dynamic environment and are self-driven and, highly motivated
  • Bachelor's degree in Computer Science, or an equivalent degree and experience.
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